Here are some of the most frequently asked questions related to eye care. If you have a question that is not listed on this page, please contact us and we will provide an answer to your query as soon as possible.
An eye test costs £30.
Initially, a few questions will be asked about your health, lifestyle, and family history. This is important because your answers will help the optometrist give you a comprehensive eye test, which is tailored to what you specifically need.
In addition to testing your vision and need for a corrective prescription, the optometrist will also carry out a series of internal and external eye health checks. These are crucial because changes in the eyes can be indicators of diabetes and high blood pressure, as well as a number of other conditions. Tests for glaucoma and cataract are also carried out and further tests will be performed, if required.
It is recommended that you get an eye test every 2 years, but depending on your personal health history, you may need one more frequently. Your optometrist will provide this information during your eye test.
While children can get their eyes tested at any age, it is in the child's best interest to see an optometrist before he or she begins learning to read or attend school. This is due to the fact that oftentimes, vision can cause a child to have performance issues in school. Therefore, if the child receives an eye test early, then issues with his or her vision can be addressed as soon as possible before they worsen.
The NHS covers the full eye test fee for certain groups of people. Please visit our NHS Page to see if you qualify.
Diabetes can cause changes in the small blood vessels on your retina even though you may not notice a difference in your vision. By getting your eyes checked every year, your optometrist can closely monitor your eyes and detect early signs of damage before they harm your vision.
A contact lens check up is £50. However, if you order 3 months+ contact lenses from us, we will refund £20 to you by deducting it from your contact lens purchase cost.
During a contact lens assessment/check up, your optometrist will discuss the different contact lens types that are available, which suit your needs and lifestyle. The exterior eye is then checked to ensure that it is healthy and suitable for contact lenses. The chosen contact lenses will be trialed for a short period of time. In addition, a lesson in the insertion and the removal of contact lenses will be provided, if required. At the end of the trial, your optometrist will discuss your experience with the lenses and conduct tests to make certain that the material is compatible with your eyes. A further trial may be necessary in order to provide you with the best fitting contact lenses.
Once the patient is happily wearing the prescribed contact lenses, he/she will be required to come in routinely (usually every 6 months or yearly) for contact lens aftercare. This is to ensure that the lenses are still working well with the eyes and that the vision is up-to-date.
It is recommended that you get a contact lens check up once a year, but depending on your personal health history, you may need one more frequently. Your optometrist will provide this information during your test.
An eye test is very different from a contact lens check up and involves more detailed testing of the back of the eye, as well as other eye health checks. These must be carried out alongside a contact lens check in order to provide the optometrist with all of the information needed to give you the best possible care.
No, you will need a contact lens prescription in order to purchase contact lenses. This is because the tests and measurements required for providing a contact lens prescription are different than those that are necessary for a spectacle prescription. Therefore, our optometrist performs eye tests and contact lens check ups separately.
The UK law requires that you have a valid contact lens prescription in order to purchase contact lenses. We can provide a prescription for you and assist you in purchasing lenses once you have had a contact lens check up at our practice.
The majority of people are suitable for contact lenses as they come in a wide range of types to suit your specific needs and lifestyle. However, we do advise that you make an appointment for a contact lens check up in order for our optometrist to evaluate the best options for you.
Definitely! There are contact lenses that are manufactured specifically for astigmatism, which occurs due to the eye being unable to focus on light evenly. During your contact lens check up, your optometrist will measure the shape of your eye's surface, as well as your prescription, in order to determine which astigmatism contact lenses are best suited for you.
Contact lenses themselves do not cause eye infections. However, if you are not hygienic and do not follow your optometrist's instructions for proper contact lens care and storage, you will increase your chances for eye infections and irritation. Hygiene is crucial for contact lens wearers, so please ensure that you are taking care of your eyes.
If you are having any issues with your contact lenses, please contact us at 020-7437-4770 to schedule an appointment with our optometrist. In addition, we advise that you remove your contact lenses immediately to prevent further irritation and discomfort to your eyes.
No, it is impossible for your contact lens to go behind your eye and get lost. There is a thin membrane called the conjunctiva, which lines the inner surface of the eyelids and connects to the sclera, a layer covering the eye, in order to prevent foreign particles from entering the eye. Therefore, there are no â€œspaces" through which your contact lens could enter and get trapped. It is possible however, that you may have difficulty locating your contact lens and simply feel the stinging sensation of a foreign object in your eye. If this occurs, please make an appointment with our optometrist and we will conduct a thorough check of the eye.
Yes, we offer a range of contact lenses, including disposable and RGP. If you get a contact lens check up at our practice and you decide to order contact lenses from us, we will refund £20 to you by deducting it from your contact lens purchase cost. For more information, including the contact lens brands and types we offer, please contact us at 020-7437-4770 or send us an online query.
We advise you not to purchase any contact lens solution at a pharmacy. There are myriad types of contact lens solutions and some may not be suitable for your lens type or your eyes. In order to provide the utmost care for your eyes, please only purchase the contact lens solution that your optometrist specifically recommends for you.
You can schedule an appointment by visiting our Appointment Page and completing the corresponding form. Alternatively, you may call us at 020-7437-4770.
In general, an eye test takes up to 30 minutes and a contact lens check up also takes up to 30 minutes.
Our store is open Monday – Saturday from 10:00 am – 7:00 pm. However, our clinic is open on Mondays, Tuesdays, Wednesdays, Fridays and Saturdays 10am -6pm.
Please note, due to the current situation with Coronavirus we will only have a clinic on Monday, Wednesday and Saturday until further notice.
Please call us at 020-7437-4770 as soon as possible.
Please notify us by calling us at 020-7437-4770. If you are 10 minutes late or more, we unfortunately will not be able to see you due to our full clinic schedule.
Certain individuals are eligible to use NHS vouchers to cover their glasses cost. Please visit our NHS Page to find out if you qualify. If you have been given a NHS voucher from a sight test that was conducted elsewhere, we will be happy to use it towards the cost of your glasses.
We advise that you wear sunglasses to offer continual protection to your eyes, even when you are walking around the city. Ultraviolet (UV) radiation from the sun can severely damage your eyes, and prolonged UV exposure can lead to macular degeneration and cataracts. It is crucial to select sunglasses with UV protection in order to block harmful UV radiation. Even though some contact lenses provide UV protection, they should still be worn with sunglasses for maximum protection. To offer further comfort, you can consider getting sunglasses with polarized lenses, which will reduce reflected glare and increase your range of vision.